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Privacy Policy — BoomsBet Canada

Last updated: 026

1. Introduction

BoomsBet ("we", "us", "our") is committed to protecting the privacy and personal data of our Canadian players in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, store and share your personal information.

2. Information We Collect

We may collect the following types of personal information:

  • Identity data: Full name, date of birth, government-issued ID.
  • Contact data: Email address, phone number, postal address.
  • Financial data: Payment method details, transaction history.
  • Technical data: IP address, browser type, device information, cookies.
  • Usage data: Gaming history, session logs, preferences.

3. How We Use Your Information

We use your personal information to:

  • Create and manage your account.
  • Process deposits and withdrawals.
  • Comply with legal and regulatory obligations (KYC, AML).
  • Deliver personalised offers and communications (with consent).
  • Improve our services and prevent fraud.
  • Support responsible gambling tools and interventions.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third parties who help us operate our services (payment processors, identity verification providers, game studios), always under strict data protection agreements. We may also share data as required by law or regulatory authorities.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, account data is retained for 7 years after account closure.

6. Your Rights

As a Canadian resident, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Withdraw consent for marketing communications.
  • Request deletion of your data (subject to legal retention obligations).

To exercise your rights, contact our Data Protection team via the support channel in your account.

7. Cookies

We use cookies to improve your browsing experience. For full details, see our Cookie Policy.

8. Security

We use industry-standard 256-bit SSL encryption to protect all data in transit. Access to personal data is restricted to authorised personnel only.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.