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Privacy Policy — BoomsBet UK

Last updated: 026

1. Introduction

BoomsBet ("we", "us", "our") is committed to protecting the privacy and personal data of our UK players in accordance with the UK Data Protection Act 2018 and UK GDPR. This Privacy Policy explains how we collect, use, store and share your personal information.

2. Information We Collect

We may collect the following types of personal information:

  • Identity data: Full name, date of birth, government-issued ID.
  • Contact data: Email address, phone number, postal address.
  • Financial data: Payment method details, transaction history.
  • Technical data: IP address, browser type, device information, cookies.
  • Usage data: Gaming history, session logs, preferences.

3. How We Use Your Information

We use your personal information to:

  • Create and manage your account.
  • Process deposits and withdrawals.
  • Comply with legal and regulatory obligations (KYC, AML, UKGC requirements).
  • Deliver personalised offers and communications (with consent).
  • Improve our services and prevent fraud.
  • Support responsible gambling tools and interventions.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third parties who help us operate our services (payment processors, identity verification providers, game studios), always under strict data protection agreements. We may also share data as required by law or regulatory authorities including the UKGC.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, account data is retained for 7 years after account closure in accordance with UK anti-money laundering regulations.

6. Your Rights

As a UK resident, you have the following rights under UK GDPR:

  • Right to access the personal data we hold about you.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten"), subject to legal obligations.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to withdraw consent for marketing communications.

To exercise your rights, contact our Data Protection team via the support channel in your account. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

We use cookies to improve your browsing experience. For full details, see our Cookie Policy.

8. Security

We use industry-standard 256-bit SSL encryption to protect all data in transit. Access to personal data is restricted to authorised personnel only.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.